Hospitality WiFi Solutions

Better Guest WiFi. No Monthly Room Tax.

Since 2003, CheckBox has helped hotels, motels and resorts deliver high-speed connectivity that keeps guests happy and operations running smoothly.

The Integrated Advantage
Most WiFi providers piece together hardware and software from different companies, leading to compatibilty and setup complexity along with "finger pointing" when issues arise. CheckBox designs the software and manufactures the hardware together. This means your guest portal, bandwidth management and access points are engineered to work as one seemless ecosystem.

Protect Your Bottom Line
Your property's technology should be an asset, not a perpetual expense.

  • Zero Licensing Fees: Unlike other providers there is no "per-room" monthly fee or mandatory licensing.
  • Own Your System: You own your hardware outright. No long term contracts, no hidden "Maintenance" agreements.
  • Lowest TCO: By designing, coding and manufacturing the entire system and eliminating recurring costs costs, CheckBox provides the lowest Total Cost of Ownership in the hospitality market.

U.S. Based Support for Your Team
Your staff has enough to do without troubleshooting Internet connections. Our Sales & Technical Support Team is based entirely in the U.S., providing your property with fast, expert assistance when you need it most.

Give your guests the connections they expect, your team the connectivity they need and your budget the relief it deserves.

 

Enhance Guest Experience & Employee Productivity with our Hospitality WiFi Solutions

Your Guests Are Expecting Good WiFi

Whether they are travelling for work, pleasure, or more commonly both; your guests need and want to stay connected. CheckBox powers Internet access for thousands of hotels, motels, resorts, campgrounds and marinas. Everything for properties ranging from 5 room bed and breakfasts to resorts with over 1,500 units, CheckBox has a scalable solution that pleases your guests without depleting your budget.

WiFi Access is the #1 most requested amenity for guests in all sectors of the industry. CheckBox helps you get your guests on-line, and prevents unwanted users from gaining access to your network. Once your guests are on-line CheckBox automatically monitors their usage, preventing them from abusing the system, and removes users when their time has expired.

All of the guest facing screens can be set up to carry your branding and only your branding, and you can designate a landing page that guests see, such as your website or Facebook page before they get access to the Internet.

Streamline Connectivity with Our 24/7 WiFi Support for Hotels & Hospitality Industries

CheckBox provides optional, U.S. based 24/7 live guest support, available to help your guests with any of their connectivity issues taking the load off of your front desk. CheckBox’s guest support is compliant with all major hotel brands HSIA requirements. Best of all, guest support is contract free - you can use it year round, or just during your busy season.

CheckBox can even be tied with loyalty card reward programs, allowing guests to log in with their loyalty card for access or to obtain higher tiers of service.

FAQs

What is the best Wi-Fi solution for hotels?

We believe the best hotel Wi-Fi solution is purposefully designed to give the property control over guest access, bandwidth usage, and network performance. A properly managed system should be able to support guests, staff, and property operations while maintaining reliable service during peak occupancy periods.

Why is hotel Wi-Fi often slow?

In our experience, hotel Wi-Fi is usually slow because the system is outdated, poorly maintained, or wasn't designed for today's usage demands. Guests now stream video, attend virtual meetings, and connect multiple devices at once, which puts much more strain on a network than it did years ago.

How can hotels improve guest Wi-Fi coverage?

We typically recommend evaluating access point placement, upgrading older equipment, and ensuring the network is designed for both current and future demand. Many properties simply don't have enough access points to provide consistent coverage throughout the building.

How much internet speed should a hotel provide?

As a general guideline, we like to see 20 to 25 Mbps available per guest room whenever possible. At a minimum, many properties should target around 10 Mbps per room, depending on the type of guests they serve and the activities taking place on the network.

Can hotel Wi-Fi support Netflix, Hulu, and other streaming services?

Yes. When the network is designed properly, hotels can support streaming services for guests throughout the property. Many hospitality businesses are replacing traditional cable systems with streaming-based entertainment that runs entirely over the network.

How do hotels separate guest and staff Wi-Fi?

We accomplish this through virtual networks. A single infrastructure can support separate networks for guests, staff, security cameras, televisions, building systems, and other connected devices while keeping those systems isolated from one another.

What is a captive portal?

A captive portal is the welcome page guests see when connecting to Wi-Fi. It allows a property to authenticate users, display terms of service, request room numbers, or provide customized access before a guest joins the network.

What causes hotel Wi-Fi dead zones?

Dead zones are often caused by poor access point placement, insufficient coverage, outdated equipment, or network designs that don't account for the layout of the building. In some situations, too many improperly configured access points can also create interference.

What should hotels look for in a Wi-Fi provider?

We believe hotels should work with a provider that understands hospitality environments and the unique demands they create. Hotels experience fluctuating occupancy, heavy guest usage, and a variety of connected systems that require careful planning and ongoing support.

How can better Wi-Fi improve hotel reviews?

Guests rely on Wi-Fi for work, entertainment, communication, and education. When the network performs well, guests are more likely to enjoy their stay, leave positive reviews, and return in the future.