S/A/F/E

With CheckBox S/A/F/E - The CheckBox Survey and Feedback Engine - your WiFi does more than just connect your guests to the Internet. S/A/F/E let’s you reach your guests - and your guests reach you - instantly and easily via any connected device to increase customer service and guest satisfaction.

With the CheckBox Survey and Feedback Engine as soon as your guests log onto your wifi your CheckBox can send them a welcome message via email or text. This welcome message can include any information about your property that you want your guests to know and your guests can reply to the message to ask you or your staff questions, make requests or to let you know about any issues that need to be addressed.

Guests can get their questions answered quickly without trekking to the front desk or hunting for a staff member, and staff can handle guests issues quicker and with less interruption of other tasks.

The conversation doesn’t stop when your guests disconnect from your wifi or leave your property.

CheckBox detects when your guest has left the property, and after a predetermined interval can automatically send a follow up message you design thanking them for their stay and inviting them back. With the built in survey tools you can send a follow up survey to gather feedback and send follow up messages to invite them to return.

• CheckBox S/A/F/E is available to all CheckBox Customers at no additional cost.
• CheckBox S/A/F/E is included at no additional charge to all CheckBox customers on a current support plan or under their original warranty. Download the handouts just for Campgrounds or Hotels.