Guest Support
Need live 24/7 support for guests accessing your WiFi? We’ve got you covered!
Most guests will connect and get online with no issues. However if your brand requires dedicated guest support or you don't want your staff to have to address connectivity issues CheckBox offers live U.S. based toll free support, available 24 hours a day, everyday.
Guest Support staff have instant, real-time access to your system, can perform diagnostics, and when appropriate restart networks and alert property management to issues, as well as escalating critical system issues to advanced technical support.
- 24/7 live U.S. based support for guests and end users
- Dedicated toll free number
- Tracking of support incidents and escalation
- Can be used seasonally - No contracts or commitments!
- Complies with major brands HSIA requirements
