CheckBox gives you the option to offer your guests Live 24/7 tech support

By: Josh MannApril 20, 2021

Josh Mann

Josh Mann

Josh joined CheckBox in 2013. In his role as Support Lead he spends much of his day supporting and designing systems for properties.

jmann@checkboxsystems.net

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Did you know that CheckBox gives you the option to offer your guests 24/7 tech support? 

CheckBox Guest Support is provided by a professional, live, US based support staff using a dedicated toll-free and is available 24 hours a day, every day.  Support staff are available to assist guests and users connecting to the Internet service, configuring wireless settings, and logging on.

Guest Support staff have instant, real-time access to your system, can perform diagnostics, and when appropriate restart networks and alert property management to issues, as well as escalating critical system issues to advanced technical support.

Best of all, because CheckBox offers Guest Support as an additional option, not automatically bundled with your Standard Site Support, you are able to use this service on a month-to-month, seasonal, or full-time basis.  There are no contracts or commitments!

CheckBox Guest Support complies with all major brands HSIA requirements, and is available for the cost of $1.50 per room, campsite, or cabin per month.  Common areas are included at no extra charge!

For customers that take advantage of our Standard Site Support, it makes sense to consider adding Guest Support, either year-round or just during your “busy season”, so that your guests have the best experience possible. 

 Building Better WiFi

PO Box 8118, Portland, ME 04104-8118 info@checkboxsystems.net • 866.345.9434

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